Choosing the Best Truck Scale Hardware Provider

There are a few things to take into consideration when choosing a truck scale hardware vendor, similar to choosing a heavy equipment vendor of any other type.

Below are some points to consider when comparing truck scale hardware companies:

Pricing

The initial cost of the software is an obvious consideration but look beyond that to Total Cost of Ownership (TCO). In calculating the TCO, consider the following:

1. Lifespan of the scale: How many vehicles will it weigh before it needs to be replaced?

2. Included warranties: What is covered and what isn’t? Does this cover likely occurrences or only remote possibilities?

3. Cost and availability of replacement parts: What are the most common parts you will need in the future? Are they costly? Will you need to keep some of these parts in inventory for emergency use?

4. Cost of any specialized labor performed by outside personnel: Is the equipment especially complicated? If so, much of the maintenance labour may have to be performed by a specialist which is typically more expensive than internal labour.

Local Product Support

While software can be managed and supported remotely, hardware may need to be supported locally. This may be done using a first or third party representative through maintenance contracts. It is a good indicator if these local shops have existed for a long time as it probably means they will be around for the lifetime of the Truck Scale. Also, your local dealer will know how your climate can affect the components and which configuration will work best for you.

Company Reputation and Reliability

For information about how a truck scale RFP or tender should be issued, CLICK HERE.

For information about choosing the best truck scale software, CLICK HERE.